Privacy Policy
This Privacy Policy explains how Orbis Immigration Services LLC collects and handles information submitted through this website and through attorney inquiry channels. Orbis provides document preparation support exclusively to licensed immigration attorneys and authorized law firm representatives.
Information We Collect
We may collect information you voluntarily provide when you contact us, request a discovery call, or submit an inquiry. This may include:
- Name, email address, phone number, law firm name, and state of practice.
- General information about your firm's practice areas, support needs, and workflow.
- Messages, files, or case-related details submitted after engagement through approved firm channels.
How We Use Information
We use submitted information to respond to inquiries, evaluate whether Orbis can support a firm, coordinate discovery calls, provide document preparation services after engagement, maintain internal records, and protect the security and integrity of our services.
Attorney-Only Service Model
Orbis does not solicit, advise, or represent immigration clients. If an individual who is not a licensed attorney or authorized law firm representative contacts us, we may decline the inquiry and recommend contacting a licensed immigration attorney.
Confidentiality
Information shared with Orbis is handled with care and used only for legitimate service-related purposes. Orbis does not sell personal information. Access to case-related information is limited to team members and service providers who need it to perform document preparation support.
Service Providers
We may use trusted third-party tools for website hosting, email, scheduling, secure file exchange, analytics, or business operations. These providers are expected to process information only as needed to support our services.
Data Retention
We retain information for as long as reasonably necessary to respond to inquiries, provide services, maintain business records, comply with legal obligations, and resolve disputes.
Your Choices
You may request that we update or delete inquiry information by contacting us. Some records may be retained when required for legitimate business, legal, security, or compliance reasons.
Contact
For questions regarding this policy, contact us at info@orbisimmigration.com.